Welcome to our Frequently Asked Questions section. If you're looking to learn more about Aryashan Technology—our experience, team, processes, or how we deliver services—you’re in the right place. Don’t see your question? Feel free to reach out to us directly. We’re here to help.
About Aryashan Technology
How long have you been in business?
Aryashan Technology has been delivering IT services and solutions since 2020, building decades of experience across global markets.
What services do you provide?
We offer a wide range of services, including custom software development, IT consulting, managed services, data analytics, cybersecurity, cloud solutions, and QA/testing.
Where are you located? Do you offer on-site services?
We operate globally with key presence in India and strategic locations worldwide. On-site services are available depending on project needs and location.
How big is your team?
Our team includes over 750 skilled IT professionals, each bringing specialized expertise to every project.
What types of customers do you serve?
We serve businesses of all sizes—from startups to large enterprises—across various regions and industries.
What industries do you specialize in?
We have strong experience in 30+ industries, including banking and finance, healthcare, retail, manufacturing, logistics, and telecommunications.
Can you provide examples of projects you've completed in my domain?
Yes, we’re happy to share relevant case studies and success stories tailored to your sector and business goals.
What sets your services apart from competitors?
Our clients value our transparency, technical depth, industry focus, ISO-certified processes, and flexible engagement models.
What technologies do you work with?
We work with a broad technology stack, including Java, .NET, Python, React, Angular, AWS, Azure, Google Cloud, AI/ML tools, and many more.
Do you have partnerships with other technology vendors?
Yes, we’re proud partners with leading providers such as Microsoft, AWS, Oracle, and other global tech leaders.
Pricing
What is your pricing model?
We offer flexible pricing models, including time and materials, fixed-price, and subscription-based models, depending on the project type and scope.
How much will a specific service cost?
The cost varies depending on service complexity, timeline, and required resources. We provide transparent estimates once we understand your exact needs.
I have a specific project in mind. How can I get a project estimate? Can you provide a detailed breakdown of the project cost?
Yes, you can reach out with your project details, and we’ll prepare a tailored estimate that includes a full cost breakdown—covering team composition, timelines, and deliverables.
What is your minimal project size?
We typically start with projects valued at a few thousand USD, but we’re open to evaluating smaller projects based on their strategic value or long-term potential.
How do you manage the budget and prevent cost overruns? Are there any hidden costs?
We use structured planning, regular tracking, and change control procedures to manage budgets effectively. All costs are communicated upfront—there are no hidden fees.
Do you offer project estimates for free?
Yes, we provide initial project estimates at no cost, along with expert consultation to help you assess feasibility and next steps.
Discussing a Potential Project
I have a project in mind. Who should I contact to discuss it?
You can contact our business development team via our website contact form, email, or phone. A dedicated expert will get in touch to explore your project needs.
How can I book a meeting with a specialist?
Simply reach out through our contact page or email, and we’ll schedule a call at your convenience—usually within 24 hours.
How do you sign NDAs? Can you use my preferred NDA template?
Yes, we’re happy to sign a mutual NDA before sharing project details. We can use our standard NDA or your preferred template, depending on your legal preferences.
How do you estimate timelines for new projects?
We assess project scope, complexity, resource needs, and dependencies to create a realistic timeline. Estimates are refined further after requirement analysis or discovery sessions.
How do you estimate costs for new projects?
Our cost estimation considers scope, technical complexity, required skill sets, and effort. We provide a transparent, itemized estimate based on your specific requirements.
Can you help with the feasibility study?
Absolutely. We offer feasibility studies to evaluate the technical, financial, and operational viability of your project, helping you make informed decisions before development begins.
Starting a Project
Can you join our project at any stage?
Yes, we can join at any stage—whether it's planning, development, testing, or post-launch support. We quickly analyze the current status and align with your goals to ensure a smooth transition and fast onboarding.
How will you integrate into our IT infrastructure?
We adapt to your existing tools, workflows, and environments. Our team collaborates with your internal IT staff to ensure a secure and seamless integration with minimal disruption.
How does the project onboarding usually look like?
Our onboarding process includes requirement clarification, stakeholder alignment, technical setup, and resource allocation. We also define communication channels and project governance to ensure transparency and momentum from day one.
Can you take over the project from a different IT vendor?
Yes, we specialize in project recovery and vendor transition. We conduct a detailed audit of the current solution, identify gaps or risks, and smoothly take over responsibilities with minimal impact on ongoing operations.
Service Delivery
Do you sign an SLA?
Yes, we sign a detailed Service Level Agreement (SLA) that outlines service scope, performance metrics, response times, and accountability standards for long-term engagements.
How do you handle software licensing?
We help you choose the most suitable licensing model and can manage procurement on your behalf if needed. We also ensure all third-party tools and components used in your project are properly licensed.
Do you offer a trial period for your services?
Yes, for select services, we offer trial or pilot phases to help you evaluate our capabilities before committing to a full-scale engagement.
How do you handle communication and collaboration across different time zones?
We provide overlapping working hours and assign dedicated managers to ensure smooth communication. Our global delivery model supports collaboration across multiple time zones.
How do you establish communication with your clients during project delivery?
We set up structured communication channels using tools like Slack, Microsoft Teams, or email. Regular meetings and updates are scheduled based on your preferences.
What project reporting tools do you use?
We use tools such as Jira, Trello, Asana, and Microsoft Project for task tracking, reporting, and transparency. Customized dashboards can also be created for real-time progress monitoring.
Can you accommodate changes in project scope, and how does it impact the timeline and budget?
Yes, we follow change management practices. Scope changes are evaluated for impact and incorporated into revised timelines and budgets upon client approval.
What is your contingency plan for unexpected challenges or delays?
We maintain buffer resources and time, and follow risk mitigation strategies built into our project plans to minimize disruptions. Clear escalation paths are defined in case of emergencies.
Do you offer 24/7 support?
Yes, we provide around-the-clock support options based on the SLA. This includes proactive monitoring and issue resolution for critical systems.
Do you provide documentation for the implemented systems and solutions?
Yes, we offer post-delivery support, performance tuning, bug fixing, and continuous improvement services under a separate support agreement.
Service Quality
How do you ensure service quality?
We follow a structured quality management approach backed by regular performance monitoring, client feedback loops, and continuous process improvements. Our teams adhere to best practices and project standards to maintain consistent service excellence.
What is your uptime guarantee?
Our service level agreements (SLAs) typically include uptime guarantees based on the service type. For critical systems, we offer up to 99.95% uptime, ensuring reliable and uninterrupted service delivery.
Are you ISO-certified?
Yes, our processes are certified under ISO 9001 for quality management and ISO 27001 for information security management, ensuring our clients receive high-quality, secure services.
Security and Compliance
How do you guarantee the security of our data and assets?
We implement enterprise-grade security measures aligned with ISO 27001 standards. This includes secure development practices, data encryption, role-based access control, and routine vulnerability assessments.
What happens if there's a breach or a security incident?
We follow a robust incident response plan. If an incident occurs, we act swiftly to contain it, investigate the root cause, notify you as necessary, and take corrective action to prevent future occurrences.
What steps do you take to ensure disaster recovery preparedness?
Our disaster recovery protocols include frequent backups, infrastructure redundancy, documented recovery procedures, and testing to ensure minimal disruption during unforeseen events.
How do you ensure compliance with data protection standards and regulations?
We adhere to globally recognized compliance frameworks, including GDPR, HIPAA, and PCI DSS. Our processes are regularly reviewed and updated to align with evolving legal requirements.
How do you handle our intellectual property? Who owns the code?
Your intellectual property remains fully yours. All deliverables, including source code, documentation, and assets, are transferred to you as per our agreement. We ensure complete legal clarity and confidentiality.
